Okura Macau Hotel

Avenida De Cotai, Macau, China, 00000  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Okura Macau Hotel

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

Seasonal outdoor pool

 Fitness/Gym

Fitness center

 Sports activities

Water slides

 Spa and relaxation

Spa & wellness center

Reflex massage

Steam bath

Jacuzzi

Overview

Conveniently located close to the airport, this luxurious authentic Asian five-star hotel is within close reach of most popular attractions and points of interest.

The hotel’s building reflects contemporary design with Asian touches and interiors are luxurious and chic with oriental twist.

All 488 rooms come with mini-bar, tea and coffee making facilities and a 42-inch flat-screen satellite TV.

Five dining options offer variety of specialties from western, Asian and Japanese cuisines.

Over 870sqm of conference space can accommodate up to 700 people. Wi-Fi access is available in the hotel rooms only and is free of charge.

Recreational facilities include a fitness center and sauna rooms and seasonal outdoor pool. On-site beauty salon offers impeccable massage services.

Year renovated:   2011.  Number of floors:   17.  Number of rooms:   488.

Rooms

The hotel provides non-smoking rooms as well as rooms with facilities for people with disabilities.

Deluxe rooms provide complimentary access to the Okura Executive Lounge and feature unforgettable views over the Zhuhai or the Galaxy Macau.

Junior Suites offer complimentary access to gym and indoor swimming pool.

Superior Suites are inspired with separate living area, stream room, Jacuzzi bath and sauna.

Imperial Suites come with private terrace, kitchen, study room and separate guest toilet facilities.

Extra beds are available and all children under 11 years may stay free using existing beds. One child under two years may stay free.

Dining options

Yamazato signature restaurant serves Japanese specialties, authentic Kaiseki meals and sushi.

Terrace Restaurant serves Western-inspired menus and Asian fusion cuisine for all-day dining and features outdoor terrace seating.

Nagomi Lobby Bar & Lounge serves sweet delicacies and excellent teas.

The Crystal Piano presents live jazz music and serves Japanese whiskies and creative cocktails.

Sakazuki Sake Bar offers authentic sake in a relaxing natural island ambience.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Souvenir shop
  • Coffee shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • public parking is possible on site at HKD 720 per day.

Sports & Fitness

  • Fitness center

Services

  • Free airport shuttle
  • Free city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Children's play area
  • Children's pool
  • Water slides

Leisure facilities

  • Indoor heated swimming pool
  • Seasonal outdoor pool
  • Casino
  • Entertainment
  • Health club
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Garden area
  • Reflex massage

Room view

  • City view
  • Pool view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Separate tub and shower
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Slippers

Bedroom

  • Pillow menu

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • DVD player
  • Telephone
  • Free local telephone calls
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Okura Macau Hotel Macau location
Show big map »

Hotel Address:

Avenida De Cotai, Macau, China, 00000

Get directions
City Center
  • Macau
    1.1 mi
Airports
  • Macau International (MFM)
    2.5 mi
  • Zhuhai Airport (ZUH)
    15.0 mi
Underground stations
  • Admiralty
    40.3 mi
  • Wan Chai
    40.7 mi
  • Bus stop
    2.6 mi
Restaurants
  • Belon Restaurant (cuisine: European)
    500 ft
  • Saffron Restaurant, Banyan Tree Hotel (cuisine: Thai)
    800 ft
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2011
  • Number of floors:
    17
  • Number of rooms:
    488

Hotel Awards

ChineseHOTEL AWARDSHighly RecommendedMacauOkura Macau

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in China

Use Badge

Rooms and availability

The hotel provides non-smoking rooms as well as rooms with facilities for people with disabilities.

Deluxe rooms provide complimentary access to the Okura Executive Lounge and feature unforgettable views over the Zhuhai or the Galaxy Macau.

Junior Suites offer complimentary access to gym and indoor swimming pool.

Superior Suites are inspired with separate living area, stream room, Jacuzzi bath and sauna.

Imperial Suites come with private terrace, kitchen, study room and separate guest toilet facilities.

Extra beds are available and all children under 11 years may stay free using existing beds. One child under two years may stay free.

Okura Macau Double RoomOkura Macau Double RoomOkura Macau Double Room
Double Room
Bed type: King Size bed or King or Twin beds or Double beds
Size: 2165 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information

Includes access for 2 to Okura Lounge for breakfast, afternoon tea and evening cocktail. (Extra person is chargeable to access Okura Lounge) Please note that this room has no capacity for extra bedding.

Room facilities
    Suite
    Check Prices
    • Free Wi-Fi
    — Less information+ More information
    Room facilities
      Okura Macau Junior SuiteOkura Macau Junior Suite Hotel informationOkura Macau Junior Suite Hotel information
      Junior Suite
      Bed type: King Size bed or 1 Super-King Size bed or Double Bed
      Size: 905 sq. feet
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information

      Junior Suite

      Room facilities
        Okura Macau Family Connecting RoomOkura Macau Family Connecting Room Hotel informationOkura Macau Family Connecting Room Hotel information
        Family Connecting Room
        Bed type: King or Twin beds
        Size: 995 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        This family room features a DVD player, minibar and seating area. Please note that this room has no capacity for extra bedding.

        Room facilities
          Superior Room
          Bed type: Double beds
          Size: 560 sq. feet
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Private bathroom
          • — Less information+ More information
          Room facilities
            Superior Suite
            Bed type: 1 King or 2 Double or Double Bed
            Size: 1070 sq. feet
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            — Less information+ More information

            Superior Suite

            Room facilities
              Okura Macau Deluxe RoomOkura Macau Deluxe RoomOkura Macau Deluxe Room Hotel information
              Deluxe Room
              Bed type: Double or Twin beds or King Size bed or 2 Single beds
              Size: 500 sq. feet
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Private bathroom
              • — Less information+ More information

              This twin room has a seating area, electric kettle and cable TV. A rollaway bed will be arranged for the 3rd adult guest.

              Room facilities
                Okura Macau Spacious Junior Suite Hotel informationOkura Macau Spacious Junior Suite Hotel informationOkura Macau Spacious Junior Suite
                Spacious Junior Suite
                Size: 905 sq. feet
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information

                This spacious suite has a separate living room. Benefits include: - Express check-in and check-out at Okura Lounge on the 6th floor - Access to Okura Lounge for daily breakfast, afternoon tea and evening drinks for up to 2 guests (For extra guest additional charges apply.) A rollaway bed will be arranged for the 3rd adult guest.

                Room facilities
                  Royal Suite
                  Bed type: 1 King or 2 Double
                  Size: 1370 sq. feet
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  — Less information+ More information
                  Room facilities

                    How to reach hotel

                    hotel Okura Macau Hotel Macau location
                    Show big map »

                    Hotel Address:

                    Avenida De Cotai, Macau, China, 00000

                    Get directions
                    City Center
                    • Macau
                      1.1 mi
                    Airports
                    • Macau International (MFM)
                      2.5 mi
                    • Zhuhai Airport (ZUH)
                      15.0 mi
                    Underground stations
                    • Admiralty
                      40.3 mi
                    • Wan Chai
                      40.7 mi
                    • Bus stop
                      2.6 mi
                    Restaurants
                    • Belon Restaurant (cuisine: European)
                      500 ft
                    • Saffron Restaurant, Banyan Tree Hotel (cuisine: Thai)
                      800 ft
                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  11 am
                    • Year renovated:
                      2011
                    • Number of floors:
                      17
                    • Number of rooms:
                      488

                    Hotel Awards

                    ChineseHOTEL AWARDSHighly RecommendedMacauOkura Macau

                    According to guest reviews, the hotel has been rated as
                    Best Luxury Hotels in China

                    Use Badge

                    Okura Macau Location

                    Legend
                    • Current hotel
                    • Hotels nearby
                    • Other hotels
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
                    • Food and meals
                    • General

                    Hover above the icons to see hotel photo and details.

                    Click the hotel to go to the main hotel page.

                    Route Planner
                    Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                    What's nearby

                    Popular areas

                    • City Center - 1.0 mi

                    Places of interest

                    • The Lotus Bridge - 3700 ft
                    • Nam Van Lake Cybernetic Fountain - 2.7 mi
                    • Sands Casino - 2.9 mi

                    Stadiums

                    • Macau Jockey Club - 2300 ft

                    Universities, Institutes

                    • University of Macau - 1.0 mi

                    Theaters

                    • Macao Cultural Centre - 2.7 mi

                    Local Attractions

                    • Seac Pai Van Park - 1.7 mi
                      Estrada de Seac Pai Van, Macau
                    • Macau Tower Convention & Entertainment Centre - 2.3 mi
                      South Bay New Reclamation Area, Macau
                    • Black Sand Beach - 2.3 mi
                      Fengshuntang District, Macau
                    • Macau Giant Panda Pavilion - 1.7 mi
                      Seac Pai Van Park, Coloane, Macau
                    • St. Francis Xavier Church - 2.3 mi
                      Rua Do Caetano, Coloane Village, Macau

                    Near the hotelNear the hotel

                    • Macau Matsu - 1600 ft
                      Mazu Temple, Macau
                    • Beidi Temple - 1600 ft
                      Dibao Street, Dangzai Island, Macau
                    • The Taipa Houses Museum - 3100 ft
                      Avenida da Praia, Macau
                    • Museum of Taipa and Coloane History - 1600 ft
                      Rua de Correia da Silva, Macau
                    • Our Lady of Carmel - 2600 ft
                      Zijiamo Qiandi, Macau

                    Restaurants Nearby

                    • Belon Restaurant - 500 ft

                      Address: Galaxy Macau Resort, Avenida Marginal Flor de Lotus
                      Phone: 853-88836090

                      76% likes this, based on 29 reviews
                      Cuisine: European

                    • Cascades - 900 ft

                      Address: Estrada da Baia de Nossa Senhora da Esperanca
                      Phone: 853-88832221

                      56% likes this, based on 28 reviews

                    • Tai Lei Loi Kei - 1500 ft

                      Address: 18, Largo Governador Tamagnnini Barbosa
                      Phone: 853-28827150,853-66891343

                      72% likes this, based on 48 reviews
                      Cuisine: Chinese, Portuguese

                    • Saffron Restaurant, Banyan Tree Hotel - 800 ft

                      Address: Galaxy Hotel
                      Phone: 853-88836061

                      75% likes this, based on 21 reviews
                      Cuisine: Thai

                    • Antonio Restaurant - 1700 ft

                      Address: Rua dos Negociantes No. 3, Old Taipa Village, Taipa
                      Phone: 853-28999998

                      53% likes this, based on 117 reviews

                    Getting there.

                    Macau International Airport is in 4.4km away from the hotel.

                    • From the airport: Head south on Av. Wai Long for 100m. Turn left to stay on Av. Wai Long for 60m. Turn left to stay on Av. Wai Long. Go through one roundabout and continue for 1.4km. At Rotunda Do Istmo, take the second exit onto Estr. Da Baia De Ns. Da Esperanca and move on 700m. Turn slight left and continue for 750m. At the roundabout, take the third exit and drive for 600m. At the roundabout, take the second exit onto Av. Marginal Flor De Lotus and continue for 700m and you will find the hotel.

                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  11 am
                    • Year renovated:
                      2011
                    • Number of floors:
                      17
                    • Number of rooms:
                      488

                    Hotel Awards

                    ChineseHOTEL AWARDSHighly RecommendedMacauOkura Macau

                    According to guest reviews, the hotel has been rated as
                    Best Luxury Hotels in China

                    Use Badge

                    Hotels nearby
                    Okura Hotel Macau
                    4 stars
                    0.1km
                    Galaxy Macau Hotel
                    5 stars
                    0.1km
                    Taipa Square Hotel
                    4 stars
                    0.9km
                    Mgm Macau Hotel
                    5 stars
                    4km

                    Okura Macau Reviews

                    Guest reviews are submitted by our customers after their stay at Okura Macau

                    Individual guest reviews

                    • Family with children
                      9.6

                      Very comfort,very polite,but at the business time during 15.00 to 16.00 we need to wait a lot of time for waiting check in.

                    • Group of friends
                      6.6

                      the room is so clean and comfortable.

                      I felt insufficient staff in the reception. So we had to wait for check-in and check out for a while.

                    • Single
                      6.2

                      I liked the technology of the toilet and the fact that it is a new hotel.

                      Most of the stuff do not speak good English. They are not well trained and requests take a long time to be done for the clients. There is a gap in the stuff's communication skills.

                    • Group of friends
                      6.6

                      New, a lot of thought went into the renovation, comfortable, luxurious

                    • Group of friends
                      9.2

                      Elegant, luxurious, with excellent facilities.

                      Casino's staffs had poor service and attitude.

                    • Single
                      8.8

                      Understated luxurious rooms with exqusite japanese interior touches ,well thought and verynice..classy inderstatement.

                      Internet support slow..took half hour to deliver a LAN cable,and wfi not signal not good.

                    • Group of friends
                      7.8

                      Not being able to take a picture of the cristal piano.

                    • Couple
                      6.2

                      The service of the staff at Sake Bar and their knowledge on different kinds of sake was amusing.

                      We were treated as vip guests and were arranged to have the check-in at 6/F. It appeared to be a good start but not. We were confirmed that our check-out time could be extended to 2pm the next day. After having had the dinner at Yamazato restaurant, the restaurant staff told us that we could not put the bill into the room charge since we had not paid for any guarantee when checking-in. We were surprised on this since we did present our credit card for guarantee. Having checked with the staff at 6/F., we were told that it was a mistake of the staff who helped us to go through the check-in process. At about 12:30pm the next day, while we were taking rest inside the room, a hotel staff came to knock the door and told us that the time for us to check-out had passed and our key cards could not be used. We told him that we were confirmed that the check-out time was extended to 2pm. The hotel staff told us that there was no such record according to what he was getting and he further asked us who confirmed us that. We are desperate and fraustrated about the lack of internal communication and the attitude of the hotel staff. It was not a pleasant stay and we will not recommend this hotel to our family and friends.

                    • Single
                      7.0

                      The toilet is really unique.

                      Bell service seems to be lackadaisical at times. Some of them seems uninterested to attend to guest's needs.

                    • Family with children
                      10.0

                      Amazing! The staff was great! So nice and friendly. The rooms were so nice and comfortable, love the bathroom too! Very clean. The price was good for all the great things you get. Breakfast was good. We love everything about this hotel and 100% we will recommend this hotel to friends. Because of the location of the hotel you don't really need to go anywhere for entertainment, everything is there, you have the shops, restaurants, movie thearer, coffee places (Starbucks), ice cream places, kid's room, teenager's room. Everything in one place, and if you do want to go out in town they have shuttles everywhere, really cool place. Loved it!

                    • Group of friends
                      6.2

                      Good Room. Good restaurants.

                      To late check-in 3pm. It was delayed, i received my room key after 3pm.

                    • Group of friends
                      9.2

                      Feels like staying in Japan

                      Bathroom wall in glass panel not

                    • Family with children
                      8.2

                      Have great fun in outside wavepool!

                      No upgrade to suite for our family with child.

                    • Family with children
                      9.2

                      Very great having early check in during peak season and free upgrade to suite with excellent facilities and amenities inside the room. My son likes much the jaccuchi while husband & I likes sauna and steam inside the bathroom. Check in and check out service are good, we don't wait much time to complete the procedures. Staff is nice and and helpful to our enquiries. Outdoor pool w waves is great and we have fun and happy time there. Not only swimming there and also playing beach balls, drinking at the poolside bar and having performance beside the pool. It's very suitable for a family having short trip there. Definitvely will visit Okura again for our next visit in Macau.

                    • Family with children
                      8.8

                      The friendly environment and the staff are very polite and patient.

                    How to reach hotel

                    hotel Okura Macau Hotel Macau location
                    Show big map »

                    Hotel Address:

                    Avenida De Cotai, Macau, China, 00000

                    Get directions
                    City Center
                    • Macau
                      1.1 mi
                    Airports
                    • Macau International (MFM)
                      2.5 mi
                    • Zhuhai Airport (ZUH)
                      15.0 mi
                    Underground stations
                    • Admiralty
                      40.3 mi
                    • Wan Chai
                      40.7 mi
                    • Bus stop
                      2.6 mi
                    Restaurants
                    • Belon Restaurant (cuisine: European)
                      500 ft
                    • Saffron Restaurant, Banyan Tree Hotel (cuisine: Thai)
                      800 ft
                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  11 am
                    • Year renovated:
                      2011
                    • Number of floors:
                      17
                    • Number of rooms:
                      488

                    Hotel Awards

                    ChineseHOTEL AWARDSHighly RecommendedMacauOkura Macau

                    According to guest reviews, the hotel has been rated as
                    Best Luxury Hotels in China

                    Use Badge