Okura Macau Hotel

Galaxy Macau Tm Resort, Macau, China, 00000  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Okura Macau Hotel

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Valet parking

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Coffee shop

Shuttle

Free city shuttle

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Indoor heated swimming pool

Private swimming pool

Overview

Set in the heart of Macau, the exclusive Okura Macau Hotel provides luxury rooms.

The property lies within 700 meters from Our Lady of Carmel, The Taipa Houses Museum and Beidi Temple. It is about 2 km away from the center of Macau.

Enclosed by a church, a tower and a temple, the hotel offers a beautiful view over the city.

The venue is notable for the convenient location within a 5-minute drive to Macau International airport.

Rooms

The rooms in Okura Macau Hotel are fitted with satellite television, climate control, a work desk, a dining area and a sitting area. Room facilities include an electric kettle, a toaster and coffee/tea makers as well as a pillow-top mattress, feather pillows and foam pillows.

Eat & Drink

The restaurant offers fine Japanese meals in a welcoming atmosphere. Guests can savor tea and coffee in the café bar. Cascades and Belon Restaurant are situated in a shopping area, about 200 meters from the venue.

Services

A baggage storage, a designated smoking area and a lift together with a business center, a photocopier and a conference room are offered.

Relax

Beauty therapy, massage and manicure are available on site. There are a gym and a fitness centre provided at Okura Macau Hotel.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2011.  Number of floors:   17.  Number of rooms:   488.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Locker room
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • Free airport shuttle
  • Free city shuttle
  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Children's pool
  • Water slides

Leisure facilities

  • Indoor heated swimming pool
  • Seasonal outdoor pool
  • Private swimming pool
  • Beach access
  • Casino
  • Entertainment
  • Garden area
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Beauty treatment
  • Reflex massage

Room view

  • City view
  • Pool view
  • Resort view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Towels
  • Slippers
  • Room toiletries

Self-catering

  • Electric kettle

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • DVD player
  • Free local telephone calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 

How to reach hotel

hotel Okura Macau Hotel Macau location
Show big map »

Hotel Address:

Galaxy Macau Tm Resort, Macau, China, 00000

Get directions
City Center
  • Macau
    1.2 mi
Airports
  • Macau International (MFM)
    2.4 mi
  • Zhuhai Airport (ZUH)
    15.0 mi
Train Stations
  • Sir Robert Ho Tung Library
    3.4 mi
  • Casa Garden
    3.8 mi
Underground stations
  • Admiralty
    40.2 mi
  • Wan Chai
    40.6 mi
  • Bus stop
    2.8 mi
Restaurants
  • Saffron Restaurant, Banyan Tree Hotel (cuisine: Thai)
    500 ft
  • Cascades
    700 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2011
  • Number of floors:
    17
  • Number of rooms:
    488

Hotel Awards

ChineseHOTEL AWARDSHighly RecommendedMacauOkura Macau

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in China

Use Badge

Rooms and availability

Okura Macau photos Room
Double Room
Bed type: King-size bed or King-size bed or Twin beds or Double beds
Size: 500 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information
Room facilities
    Okura Macau photos Room
    King Room
    Bed type: King-size bed
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information
    Room facilities
      Standard Suite
      Bed type: Double bed
      Check Prices
      • Free Wi-Fi
      — Less information+ More information

      Suite|Suite Standard

      Room facilities
        Okura Macau photos Room
        Junior Suite
        Bed type: Double bed or King-size bed
        Size: 905 sq. feet
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        Junior Suite|Suite Junior

        Room facilities
          Superior Room
          Bed type: Double beds
          Size: 560 sq. feet
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Private bathroom
          • — Less information+ More information
          Room facilities
            Okura Macau photos Exterior Hotel information
            Superior King Room
            Bed type: Double beds
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Shower
            • — Less information+ More information
            Room facilities
              Okura Macau photos Exterior Hotel information
              Superior Suite
              Bed type: 1 King-size bed or 2 Double beds or Double bed
              Size: 1070 sq. feet
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Shower
              • — Less information+ More information

              Suite|Suite Superior

              Room facilities
                Okura Macau photos Room
                Deluxe Double Room
                Bed type: King-size bed or Double beds or Twin beds
                Size: 500 sq. feet
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                • Private bathroom
                • — Less information+ More information

                Deluxe|Double Deluxe King Bed

                Room facilities
                  Okura Macau photos Exterior Hotel information
                  Deluxe Connecting Room
                  Bed type: King-size bed or Twin beds
                  Check Prices
                  • Air conditioning
                  • Shower
                  — Less information+ More information
                  Room facilities
                    Okura Macau photos Room
                    Deluxe King Room
                    Bed type: King-size bed
                    Check Prices
                    • Air conditioning
                    • Shower
                    — Less information+ More information

                    Deluxe|Double Deluxe King Bed

                    Room facilities
                      Deluxe Connecting Room
                      Bed type: King-size bed or Twin beds
                      Size: 995 sq. feet
                      Check Prices
                      — Less information+ More information
                      Okura Macau photos Exterior Hotel information
                      Royal King Room
                      Bed type: Double beds
                      Check Prices
                      • Free Wi-Fi
                      • Air conditioning
                      • Shower
                      • — Less information+ More information
                      Room facilities
                        Okura Macau photos Exterior Hotel information
                        Royal Suite
                        Bed type: 1 King-size bed or 2 Double beds
                        Size: 1370 sq. feet
                        Check Prices
                        • Air conditioning
                        • Shower
                        — Less information+ More information
                        Room facilities
                          Okura Macau photos Exterior Hotel information
                          Imperial Suite
                          Size: 2165 sq. feet
                          Check Prices
                          • Air conditioning
                          • Shower
                          — Less information+ More information
                          Room facilities

                            How to reach hotel

                            hotel Okura Macau Hotel Macau location
                            Show big map »

                            Hotel Address:

                            Galaxy Macau Tm Resort, Macau, China, 00000

                            Get directions
                            City Center
                            • Macau
                              1.2 mi
                            Airports
                            • Macau International (MFM)
                              2.4 mi
                            • Zhuhai Airport (ZUH)
                              15.0 mi
                            Train Stations
                            • Sir Robert Ho Tung Library
                              3.4 mi
                            • Casa Garden
                              3.8 mi
                            Underground stations
                            • Admiralty
                              40.2 mi
                            • Wan Chai
                              40.6 mi
                            • Bus stop
                              2.8 mi
                            Restaurants
                            • Saffron Restaurant, Banyan Tree Hotel (cuisine: Thai)
                              500 ft
                            • Cascades
                              700 ft
                            Hotel information
                            • Check-in:
                              from  3 pm
                            • Check-out:
                              until  11 am
                            • Year renovated:
                              2011
                            • Number of floors:
                              17
                            • Number of rooms:
                              488

                            Hotel Awards

                            ChineseHOTEL AWARDSHighly RecommendedMacauOkura Macau

                            According to guest reviews, the hotel has been rated as
                            Best Luxury Hotels in China

                            Use Badge

                            Okura Macau Location

                            Legend
                            • Current hotel
                            • Hotels nearby
                            • Other hotels
                            • Airports
                            • Underground stations
                            • Train stations
                            • Parks
                            • Tourist attractions
                            • Museums
                            • Convention centers
                            • Stadiums
                            • Food and meals
                            • General

                            Hover above the icons to see hotel photo and details.

                            Click the hotel to go to the main hotel page.

                            Route Planner
                            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                            What's nearby

                            Popular areas

                            • Four-Faced Buddha Shrine - 3700 ft
                            • City Center - 1.1 mi
                            • Hac Sa Beach - 2.1 mi

                            Places of interest

                            • Galaxy Macau Casino - 700 ft
                            • City of Dreams Casino - 4300 ft

                            Monuments and Landmarks

                            Stadiums

                            • Macau Stadium - 2700 ft
                            • Macau Jockey Club - 3700 ft
                            • Macau East Asian Games Dome - 1.1 mi

                            Museums

                            • Museum of Taipa and Coloane History - 2000 ft

                            Parks

                            • Seac Pai Van Park - 1.6 mi

                            Theaters

                            • The House of Dancing Water - 4000 ft

                            Golf courses and Country clubs

                            • Caesars Golf Macau - 4600 ft
                            • Macau Golf & Country Club - 2.0 mi

                            Public parking

                            • University of Macau - 1.1 mi

                            Local attractions

                            • Seac Pai Van Park - 1.4 mi
                              Estrada de Seac Pai Van, Macau
                            • St. Francis Xavier Church - 2.1 mi
                              Rua Do Caetano, Coloane Village, Macau
                            • Bamboo Bay Beach - 2.3 mi
                              Zhuwan Road, Fengshuntang District, Macau
                            • Macau Giant Panda Pavilion - 1.5 mi
                              Seac Pai Van Park, Coloane, Macau
                            • Black Sand Beach - 2.1 mi
                              Fengshuntang District, Macau

                            Near the hotel

                            • Macau Matsu - 2100 ft
                              Mazu Temple, Macau
                            • Beidi Temple - 2200 ft
                              Dibao Street, Dangzai Island, Macau
                            • The Taipa Houses Museum - 3300 ft
                              Avenida da Praia, Macau
                            • Museum of Taipa and Coloane History - 2100 ft
                              Rua de Correia da Silva, Macau
                            • Our Lady of Carmel - 2900 ft
                              Zijiamo Qiandi, Macau

                            Restaurants nearby

                            • Saffron Restaurant, Banyan Tree Hotel - 500 ft

                              Address: Galaxy Hotel
                              Phone: 853-88836061

                              66% likes this, based on 35 reviews
                              Cuisine: Thai

                            • Belon Restaurant - 700 ft

                              Address: Galaxy Macau Resort, Avenida Marginal Flor de Lotus
                              Phone: 853-88836090

                              76% likes this, based on 37 reviews
                              Cuisine: European

                            • The Macallan - 1700 ft

                              Address: 203, 2/F, Galaxy Macau, COTAI,
                              Phone: 853-88832221

                              92% likes this, based on 19 reviews
                              Cuisine: Contemporary

                            • Cascades - 700 ft

                              Address: Estrada da Baia de Nossa Senhora da Esperanca
                              Phone: 853-88832221

                              65% likes this, based on 6 reviews

                            • Zi Yat Heen - 1700 ft

                              Address: Estrada da Baia de N. Senhora da Esperanca, S/N
                              Phone: 853-28818818

                              73% likes this, based on 35 reviews
                              Cuisine: Chinese

                            Hotel information
                            • Check-in:
                              from  3 pm
                            • Check-out:
                              until  11 am
                            • Year renovated:
                              2011
                            • Number of floors:
                              17
                            • Number of rooms:
                              488

                            Hotel Awards

                            ChineseHOTEL AWARDSHighly RecommendedMacauOkura Macau

                            According to guest reviews, the hotel has been rated as
                            Best Luxury Hotels in China

                            Use Badge

                            Hotels nearby
                            Galaxy Macau Hotel
                            5 stars
                            0.2 km
                            Okura Hotel Macau
                            4 stars
                            0.3 km
                            Inn Hotel Macau
                            3 stars
                            2 km
                            Mgm Macau Hotel
                            5 stars
                            5 km
                            Wynn Macau Hotel
                            5 stars
                            5 km
                            Wynn Hotel Macau
                            5 stars
                            5 km
                            Rio Hotel Macau
                            4 stars
                            6 km

                            Okura Macau Reviews

                            Guest reviews are submitted by our customers after their stay at Okura Macau

                            Average guest rating

                            8.4out of 10
                            Superb
                            Based on 58 reviews

                            Guest reviews

                            • Family with children
                              9.6

                              Very comfort,very polite,but at the business time during 15.00 to 16.00 we need to wait a lot of time for waiting check in.

                            • Group of friends
                              6.6

                              the room is so clean and comfortable.

                              I felt insufficient staff in the reception. So we had to wait for check-in and check out for a while.

                            • Single
                              6.2

                              I liked the technology of the toilet and the fact that it is a new hotel.

                              Most of the stuff do not speak good English. They are not well trained and requests take a long time to be done for the clients. There is a gap in the stuff's communication skills.

                            • Group of friends
                              6.6

                              New, a lot of thought went into the renovation, comfortable, luxurious

                            • Group of friends
                              9.2

                              Elegant, luxurious, with excellent facilities.

                              Casino's staffs had poor service and attitude.

                            • Single
                              8.8

                              Understated luxurious rooms with exqusite japanese interior touches ,well thought and verynice..classy inderstatement.

                              Internet support slow..took half hour to deliver a LAN cable,and wfi not signal not good.

                            • Group of friends
                              7.8

                              Not being able to take a picture of the cristal piano.

                            • Couple
                              6.2

                              The service of the staff at Sake Bar and their knowledge on different kinds of sake was amusing.

                              We were treated as vip guests and were arranged to have the check-in at 6/F. It appeared to be a good start but not. We were confirmed that our check-out time could be extended to 2pm the next day. After having had the dinner at Yamazato restaurant, the restaurant staff told us that we could not put the bill into the room charge since we had not paid for any guarantee when checking-in. We were surprised on this since we did present our credit card for guarantee. Having checked with the staff at 6/F., we were told that it was a mistake of the staff who helped us to go through the check-in process. At about 12:30pm the next day, while we were taking rest inside the room, a hotel staff came to knock the door and told us that the time for us to check-out had passed and our key cards could not be used. We told him that we were confirmed that the check-out time was extended to 2pm. The hotel staff told us that there was no such record according to what he was getting and he further asked us who confirmed us that. We are desperate and fraustrated about the lack of internal communication and the attitude of the hotel staff. It was not a pleasant stay and we will not recommend this hotel to our family and friends.

                            • Single
                              7.0

                              The toilet is really unique.

                              Bell service seems to be lackadaisical at times. Some of them seems uninterested to attend to guest's needs.

                            • Family with children
                              10.0

                              Amazing! The staff was great! So nice and friendly. The rooms were so nice and comfortable, love the bathroom too! Very clean. The price was good for all the great things you get. Breakfast was good. We love everything about this hotel and 100% we will recommend this hotel to friends. Because of the location of the hotel you don't really need to go anywhere for entertainment, everything is there, you have the shops, restaurants, movie thearer, coffee places (Starbucks), ice cream places, kid's room, teenager's room. Everything in one place, and if you do want to go out in town they have shuttles everywhere, really cool place. Loved it!

                            • Group of friends
                              6.2

                              Good Room. Good restaurants.

                              To late check-in 3pm. It was delayed, i received my room key after 3pm.

                            • Group of friends
                              9.2

                              Feels like staying in Japan

                              Bathroom wall in glass panel not

                            • Family with children
                              8.2

                              Have great fun in outside wavepool!

                              No upgrade to suite for our family with child.

                            • Family with children
                              9.2

                              Very great having early check in during peak season and free upgrade to suite with excellent facilities and amenities inside the room. My son likes much the jaccuchi while husband & I likes sauna and steam inside the bathroom. Check in and check out service are good, we don't wait much time to complete the procedures. Staff is nice and and helpful to our enquiries. Outdoor pool w waves is great and we have fun and happy time there. Not only swimming there and also playing beach balls, drinking at the poolside bar and having performance beside the pool. It's very suitable for a family having short trip there. Definitvely will visit Okura again for our next visit in Macau.

                            • Family with children
                              8.8

                              The friendly environment and the staff are very polite and patient.

                            How to reach hotel

                            hotel Okura Macau Hotel Macau location
                            Show big map »

                            Hotel Address:

                            Galaxy Macau Tm Resort, Macau, China, 00000

                            Get directions
                            City Center
                            • Macau
                              1.2 mi
                            Airports
                            • Macau International (MFM)
                              2.4 mi
                            • Zhuhai Airport (ZUH)
                              15.0 mi
                            Train Stations
                            • Sir Robert Ho Tung Library
                              3.4 mi
                            • Casa Garden
                              3.8 mi
                            Underground stations
                            • Admiralty
                              40.2 mi
                            • Wan Chai
                              40.6 mi
                            • Bus stop
                              2.8 mi
                            Restaurants
                            • Saffron Restaurant, Banyan Tree Hotel (cuisine: Thai)
                              500 ft
                            • Cascades
                              700 ft
                            Hotel information
                            • Check-in:
                              from  3 pm
                            • Check-out:
                              until  11 am
                            • Year renovated:
                              2011
                            • Number of floors:
                              17
                            • Number of rooms:
                              488

                            Hotel Awards

                            ChineseHOTEL AWARDSHighly RecommendedMacauOkura Macau

                            According to guest reviews, the hotel has been rated as
                            Best Luxury Hotels in China

                            Use Badge